Eshaauto is a trading name of Yuka Root LLC, a Domestic Limited Liability Company duly organized under the laws of the State of Georgia, United States.
At Eshaauto, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, or communicate with us, including through WhatsApp Business and other messaging platforms.
By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly when you:
- Create an account
- Place an order or request a quotation
- Contact us via website, email, or WhatsApp
- Subscribe to updates
- Request technical support or services
This may include:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Company name and business details
- Payment information (processed securely via third-party providers)
- Product preferences and order history
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Device type and browser information
- Operating system
- Pages visited and browsing activity
- Referral URLs
- Cookies and session data
1.3 WhatsApp & Messaging Data
If you communicate with us via WhatsApp or other messaging services, we may collect:
- Your phone number
- Message content
- Communication history
This data is used solely for business communication, order updates, and customer support.
We do not sell or share WhatsApp communication data with unauthorized third parties.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support and technical assistance
- Send order confirmations and service updates
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
We do not sell your personal information.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Ensure proper website functionality
- Analyze traffic and usage
- Enhance user experience
You may manage cookie preferences through your browser settings.
4. Information Sharing
We may share information with:
- Payment processors
- Shipping and logistics partners
- IT and hosting providers
- CRM and communication service providers
All service providers are contractually required to safeguard your information.
We may disclose information when required by law.
5. Data Storage & Security
Your information may be stored on secure servers located in the United States or other jurisdictions where our service providers operate.
We implement industry-standard safeguards, including:
- SSL encryption
- Secure hosting infrastructure
- Access control systems
- Secure payment processing
While we strive to protect your information, no online transmission is completely secure.
6. Data Retention
We retain personal data only as long as necessary to:
- Fulfill business obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Opt out of marketing communications
To exercise your rights, contact us at the details below.
8. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.
9. International Data Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate, subject to appropriate safeguards.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Information
Eshaauto
Legal Entity: Yuka Root LLC
Address: 1 Miller Pond Rd, Port Wentworth, GA 31407, United States
Website: https://eshaauto.site
Email: sales@eshaauto.site
Phone: +995 32 211 4411
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)