Eshaauto is a trading name of Yuka Root LLC, a Domestic Limited Liability Company duly organized under the laws of the State of Georgia, United States.
At Eshaauto, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us, including through WhatsApp Business and other communication channels.
By using our services, you agree to this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information when you:
- Place an order or request a quotation
- Contact us via website, email, or WhatsApp
- Subscribe to updates
- Request technical support or services
This may include:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Company name (if applicable)
- Payment details (processed securely via third-party providers)
- Order and service information
1.2 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Device type and browser information
- Pages visited and browsing behavior
- Referral sources
- Cookie and session data
1.3 WhatsApp Communication Data
If you contact us via WhatsApp:
- We collect your phone number
- Message content
- Communication history
This data is used solely for customer support, order updates, and business communication.
We do not share WhatsApp communication data with unauthorized third parties.
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Provide customer support and technical assistance
- Respond to inquiries
- Send order confirmations and service updates
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and misuse
We do not sell your personal data.
3. Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze traffic
- Enhance user experience
You may manage cookie preferences in your browser settings.
4. Sharing of Information
We may share information with:
- Payment processors
- Shipping and logistics partners
- IT and hosting providers
- CRM and customer service tools
All service providers are required to protect your information.
We may also disclose information when required by law.
5. Data Storage & Security
We implement industry-standard security measures, including:
- SSL encryption
- Secure hosting infrastructure
- Restricted access controls
- Secure payment gateways
While we strive to protect your information, no system is completely secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill business obligations
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Opt out of marketing communications
To exercise your rights, contact us at the details below.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be processed in the United States or other jurisdictions where our service providers operate, subject to appropriate safeguards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised February 21, 2026 date.
11. Contact Information
Business Name: Eshaauto
Legal Entity: Yuka Root LLC
Registered Address: 1 Miller Pond Rd, Port Wentworth, GA 31407, United States
Website: https://eshaauto.site
Email: info@eshaauto.site
Support Email: sales@eshaauto.site
Phone: +995 32 211 4411